260 IT Pricing
Our commitment to your business: Transparent pricing and guaranteed response times based on your plan.
Service Plans and Committed Response
Security Plan
Proactive monitoring for servers and critical infrastructure. Limited user support included.
Guaranteed Response
4 Hours
Issue Priority
Medium Priority
Enterprise
The all-inclusive, fully managed service plan for total business peace of mind.
Guaranteed Response
1 Hour or Less
Issue Priority
Highest Priority, Dedicated Resources
Operating Hours & Contact
Standard Business Hours: 8:00 AM – 5:00 PM EST, Monday to Friday.
To initiate a request, please call (260) 302-1300 or email help@260it.com.
Our Pricing Philosophy
The Enterprise Plan uses a fixed-fee monthly model. This structure aligns our incentives with yours: we work proactively to prevent issues before they start.
- Predictable Cost: Stable monthly IT costs based on your managed users.
- Unlimited Support: On-site, remote, and strategic consulting included.
- Transparency: Clear scope boundaries. Non-standard projects are quoted separately.
Upgrade Your Support
Move away from reactive "break-fix" and move to a partnership that guarantees your business continuity.